Are there any promotions or sales coming up?
We often have promotions and sales throughout the year. To stay updated on the latest offers, sign up for our
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact our customer support team for more information on bulk pricing.
Do you have a gift-wrapping option?
Yes, we offer a gift-wrapping service for an additional fee. You can select this option during the checkout process.
Can I request a specific plush toy that is not currently available in your store?
We appreciate customer requests and suggestions. If there is a specific plush toy you would like us to carry, please
Can I place an order as a gift and have it shipped directly to the recipient?
Yes, during the checkout process, you can provide a different shipping address and indicate that it's a gift.
Do you offer any warranty on your plush toys?
We stand behind the quality of our plush toys. If you experience any manufacturing defects within a reasonable period, please
Are the plush toys machine washable?
Most of our plush toys are machine washable. However, we recommend checking the care instructions provided with each product.
Are your plush toys machine embroidered or hand-stitched?
Our plush toys are crafted using a combination of machine embroidery and hand-stitching techniques to ensure quality and attention to
Are your plush toys made from hypoallergenic materials?
While we strive to use hypoallergenic materials, we cannot guarantee that all individuals with allergies will not react to our
Are your plush toys safe for children?
Yes, we prioritize safety. Our plush toys undergo rigorous testing and meet all applicable safety standards for children.
